Conflict Style: A Podcast on Different Perspectives

Portrait of a woman with shoulder-length curly brown hair wearing a red blazer against a dark studio background, with a subtle smile.
Anna Kostecka, an Associate of DiversiPro
 

Anna Kostecka (she/her) is a globally-minded Diversity, Equity, and Inclusion (DEI) strategist with over 15 years of experience supporting organizations around the world on their DEI journey. Her work has helped over a hundred large and medium-sized employers from private, public, and non-profit sectors build more inclusive workplaces. 

She holds an M.A. in Psychology and a graduate-level certificate in Adult Learning and Development. She is a Qualified Administrator of the Intercultural Development Inventory (IDI) and the Intercultural Conflict Style Inventory. Anna has lived and worked in six countries and speaks four languages.

Conflict happens in every team. But in global and multicultural teams, misunderstandings often arise because culture shapes how we disagree, express emotions, and resolve conflicts. When we misinterpret the behaviour of colleagues from other cultures, trust can quickly erode.

Anna Kostecka, an associate of DiversiPro hosts the podcast What Works Across Cultures. In this episode, she speaks with DiversiPro’s founder and principal consultant, Hamlin Grange. Together, they dive into how culture influences conflict in the workplace and how leaders and teams can navigate disagreements more effectively.

Topics explored in this podcast include:

  • Different conflict styles: direct vs. indirect communication and expressive vs. restrained emotional approaches
  • How culture shapes the way people approach conflict at work
  • The Canadian perspective on addressing disagreements
  • Real-life examples of conflict dynamics in multicultural teams
  • Practical tips for navigating conflict across cultures
 

DiversiPro uses the Intercultural Conflict Style Inventory (ICS) as a tool to improve conflict resolution across cultural and identity-based differences by helping individuals identify their conflict style through their cultural lens and become more aware of how others approach conflict within their cultural context. 

Click here to learn more about how we can help your organization move towards more effective communication and leadership.

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More about the podcast:

What Works Across Cultures is a podcast on the art and science of global collaboration and leadership. Host Anna Kostecka has spent over 15 years exploring this topic. She now brings together experts from around the world to discuss how culture shapes the way we lead, communicate, and collaborate.

Each episode offers different perspectives on cross-cultural collaboration, real stories from global teams, and practical insights. Perfect for leaders and team members collaborating in global teams, HR and L&D professionals, and curious minds wondering what works across cultures and why.

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